Do you have a question? In this section you will find answers to frequently asked questions.

MY ACCOUNT

You can edit or delete your account directly online or by writing to info@platinumitalianknitwear.com to request cancellation.

You can unsubscribe from our newsletter at any time by clicking on the link at the bottom of our emails.

If you no longer wish to receive further communication from Platinum, please contact us and we will update your contact options.

Creating an account will allow you to track your orders online.

Also, once you have registered, you will no longer need to enter your information and the purchasing process will be faster.

Finally, you will have privileged access to exclusive content and preview presentations of new Platinum creations.

Platinum protects the privacy of its customers. We guarantee you the security of the purchase process and store our customers’ data in accordance with applicable legislation. For more information, please see Platinum’s Privacy Policy.

Production time varies from 4 to 8 weeks, because all Platinum garments are made to order.

Shipping times for Platinum items range from 3 to 7 days and are done worldwide.

SIZE GUIDE

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REGISTRATI SUBITO E INIZIA A VIVERE UN'ESPERIENZA DI SHOPPING ESCLUSIVA.

Controlla i dettagli e monitora lo stato dei tuoi ordini e resi

Crea wishlist per salvare e condividere i tuoi articoli preferiti

Ricevi assistenza continua per un’esperienza d’acquisto ottimale a 360°.

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Stay up to date on the world of PLATINUM

Sign up below to receive emails with personalized updates on the world of PLATINUM ITALIAN KNITWEAR, including exclusive events, early access to limited-edition products and collaborations, and launches of new campaigns and collections.

GUIDA ALLE TAGLIE

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Iscriviti qui sotto per ricevere e-mail con aggiornamenti personalizzati sul mondo PLATINUM ITALIAN KNITWEAR, compresi eventi esclusivi, accesso anticipato a prodotti in edizione limitata e collaborazioni e lanci di nuove campagne e collezioni.